CONTACTING IOMEGA

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     Before calling Iomega for technical support, check the online help
     included with your tools 95 software package.  You can access
     comprehensive help (including answers to common questions) from the
     menu bar in Copy Machine or from the Help button in the Format tool. 
     Help files for Copy Machine, Iomega Tools, and Guest95 are also
     available in your Iomega Tools program group.  If the online help does
     not help you find a solution, customer assistance and technical support
     is available worldwide during normal business hours.  Please have the
     following information ready when contacting Iomega Customer Service: 
     
     (1) Drive model number/serial number,
     
     (2) Computer model/configuration,
     
     (3) Adapter card make/configuration, 
     
     (4) Software version numbers of your driver and utility software.  
     
     If possible, try to be seated near your computer when calling.  Support
     numbers are listed below.
          
          
     MAILING ADDRESSES AND CORPORATE PHONE NUMBERS
          
     	Iomega Corporation                 Iomega Europe GmbH
     	1821 West Iomega Way               Btzinger Strasse 48
     	Roy, Utah, USA 84067-9977          79111 Freiburg, Germany
     	(801) 778-1000                     ++49 (0) 761-45040
          
          
     U.S. AND WORLDWIDE TECHNICAL SUPPORT NUMBERS
     
         Jaz Drive Products Used On:
              PCs and IBM compatibles  . . . . . (801) 629-7600
              Macintosh Computers  . . . . . . . (801) 629-7605
          
         Zip Drive Products Used On:
              PCs and IBM compatibles  . . . . . (801) 629-7625
              Macintosh Computers  . . . . . . . (801) 629-7635
     
         Bernoulli, Floptical, and LaserSafe 
         Products Used On:
              PCs and IBM compatibles. . . . . . (801) 629-7610
              Macintosh Computers. . . . . . . . (801) 629-7620
     
         Repair and Return Information** . . . . (801) 629-7630
          
         Interactive Voice Help (24 hours) . . . (800) 456-5522 or
                                                 (801) 778-3000
          
         Sales Information . . . . . . . . . . . (800) MY-STUFF  
                                      		  (800-697-8833)
     
         Automated FAX Help (24 hours) . . . . . (801) 778-5763
     
         FAX (USA) Incoming (24 hours) . . . . . (801) 778-3460
     
         FAX (Europe) Incoming (24 hours). . . . ++49 (0) 761-4504414
            (available 24 hours)
     
            **Technical information is not available on this number.
          
     
     TOLL FREE SUPPORT NUMBERS
     
         USA - (800) 456-5522*    D  - 0130-824544    GB   - 0800-898563
         CDN - (800) 456-5522*    I  - 1678-78360     CH-D - 155-4297
         B   - 0800-12117         NL - 06-0222967     CH-F - 155-4296
         F   - 05-904057          S  - 020-795512     A    - 0660-8911
         E   - 900-994910         N  - 800-11125      DK   - 8001-0889
         IRL - 1-800-554-984      SF - 9800-14930
          
             *Interactive voice help.
     
     
          
     OTHER INFORMATION CHANNELS
          
         Iomega Bulletin Board (USA). . 8,N,1; 2400-14.4K baud; ANSI
            (available 24 hours)  . . . . . . . . . . (801) 392-9819
     
         Iomega Bulletin Board (Europe) . . . . ++49 (0) 761-4504444
            (available 24 hours)   
          
         Internet . . . . . . . . . . . . . . . . .  info@iomega.com
     
         Internet Home Page . . . . . . . . .  http://www.iomega.com
     
         Internet FTP Site . . . . . . . . . .  ftp://www.iomega.com
          
         America Online(tm) . . . . . . . . . . . .  Keyword: Iomega

